Planet Fitness reviews and complaints 1
View all 951 complaintsPlanet Fitness - Unfriendly staff
The customer service skills of the early morning staff at the Planet Fitness in Clinton Township Michigan leaves a lot to be desired. It's rare that they are at the front desk if you have a concern and when they are the level of customer service is extremely poor.
I do understand that bubbling over with enthusiasm isn't a criterion for the front desk, but personnel availability, no key issues, less attitude, or a simple greeting to all ethnicities shouldn't be too much to ask. My entire family works out at this location, but this particular group should receive some instruction on customer service and availability.
Desired outcome: I would anticipate an immediate rectification of this degree of customer service.
Latest Planet Fitness Reviews
wrongfully charged late fee billing/cancellation employee My billing Customer serviceGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!