Taco Bell

When I arrived at this Taco Bell location, the dining room had just been mopped and there was no "wet floor" sign. That was the best I can say about my experience. There were approximately 7 employees working behind the counter. They were all arguing with one another. The employee on the register was telling (what I believe to be) the shift leader that he wasn't taking anymore orders. I used the kiosk. Then things escalated from there. The staff began shooting at each other using profanity, specifically f*ck. The shift leader yelled back at them to not use that kind of language and then turned to all the customers, as if on stage, and asked, "You don't want to hear that, do you?". There was no attempt to even reprimand any of the employees. In addition, the drink station was out of order and one of the employees had to get my drink, in which he spilled due to the chaos behind the counter-everyone bumping into each other. At the same time, he was trying to find out where the order was he had just made. Everyone was yelling and scrambling to find that order. The condiment station was bare. No napkins, no sauces, etc. This is not an acceptable experience anyplace! You could tell all the customers were just as uncomfortable as I. I inhaled my food and got out of there. I literally thought a physical fight was going to ensue among the staff. I feared for my safety. This location should be closed. No if, ands, or buts. Even though I know this will not happen, my resolution would be to replace the management as it is evident that their job is not being performed properly. I can literally cross the street to a Wendy's and have an unbelievably positive experience. Very well managed! Management makes all the difference. I will refrain from patronizing this Taco Bell again.