Speedway reviews and complaints 1
View all 596 complaintsSpeedway - Respect
I live right down the road from store #3582, I have been going there pretty much every other day for either drinks, snacks or gas for nearly 3 years. I loved the staff and the store was very convenient for me. Lately I've been thinking about not going there anymore and driving farther to a new location. There is a new hire who started probably about 5 months ago and I only see him at the most 2 times a week. From the first time I met him he has made me uncomfortable with inappropriate comments. He remembers my car and makes it a point to bring it up in almost every conversation. I really try to check out quickly but he takes his time ringing up my items while simultaneously trying his hardest to make conversation, and when I ask for a bag he purposefully opens it slow and insist on bagging my items for me even after I say I want to bag myself (so I can leave quicker). It's usually harmless conversation but it drags on and on and I really just want to leave I don't get a very good "vibe" from him. Recently he had asked where I live and I immediately shut down and stopped talking to him. I thought after that awkward exchange he would stop with the inappropriate questions but unfortunately today I went in to grab my usual drinks before work and was uncomfortable with him staring at me the whole time. I went to look for a snack but what I wanted was out of stock, no big deal I just went to pay for my drinks and he looks at me and says "what were you looking for baby doll?" acting VERY confident with his question. I was so uncomfortable that I tried not to speak to him I just wanted to pay and leave. I said "nothing important can you ring these up please" avoiding his eyes and pulling my money out immediately and here we go again... He kept talking and talking and not ringing up my items. I ALWAYS try to respond in short or one-worded answers. It's my polite way of saying I'm really not interested in talking. But he always pokes with questions. I'm just exhausted from these interactions and it hit a point today after the baby doll comment that I just really don't think I'm going there anymore. I really don't mind having conversations with people, I love to talk to the other employees there because they're very respectful and we have pleasant talks. But it's just this one guy who makes every conversation very uncomfortable for me.
Desired outcome: Not sure what the store can do about this. Maybe have a meeting about how to tell if customers are uncomfortable, not to get too personal when talking to said customers.
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