Extra Space Storage reviews and complaints 1
View all 151 complaintsExtra Space Storage - Bathroom lock and invasion of privacy
On June 4, 2022, I discover a cleaning charge on my account, i, ask the manager why, who goes by "JOE" in Roseville, Minnesota off highway 36th. He said, after careful search of our video surveillance system... I saw you place a bag outside the door. Sorry to tell you this, I don't want your black [censored] here anymore.
They said Erica at telephone number we have notes on file and video footage of different events of you. Erica telephone number is [protected]
The manager is a predator when it comes to the surveillance system. He falsified and say! A customer complaint on you. It is a total lie.
How does customer know my name in this case is beyond a lie.
Desired outcome: one year of storage fee return to me at once.
Latest Extra Space Storage Reviews
Florence Ky location Rodent infestation/unfair billing practices and price inflation Jamal and customer service How this place scammed us and stole everything we had A Trusted Partner for Your Storage NeedsGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!