Aspen Dental

Went to Aspen Dental, Farmington MO in March 2020. Wanted dentures but dentist recommended other treatment. Covid came so did not start treatment until later in 2020. Continued with treatment (7 fillings/2 crowns/2 partials - upper & lower). Over $7000 paid. All fillings fell out. They were replaced. Now crown and ANOTHER filling has fallen out. Called Aspen Dental to see what to do about crown. Was told to come in for x-ray. I asked if there would be a charge, they said yes. $115. I said I would NOT pay any more money. Have been leaving reviews everyday with Aspen. They called me last Wednesday, 9/7/22. Lady said I should NOT BE CHARGED for x-ray. Haven't heard another word from them. I want all my money back for horrible treatment and the mental stress that this has caused me. I am now having to be treated by not only my psychiatrist, but now a talk therapist. I am angry to say the least! Horrible treatment and staff for NOT getting rid of the dentist sooner AFTER I complained about him!

Aspen dental, removed two teeth and left the root still in my jaw bone! It left me with infection, severe pain and told me I was fine and had dry sockets that was my problem. I had to go to another dentist to remedy this problem! Aspen packed one socket which made my condition worse! I can supply X-Rays through email if needed ? I've tried speaking with Aspen Dental and they treated me as if I didn't matter! Aspen Dental ruined a lower partial I have paid cash for and refused to reimburse my money! I don't understand how a dentist can break off your teeth and leave roots still in your jaw bone? And not know they've done it? Aspen has virtually denied doing this!

On May 22 I had all of my upper teeth pulled and all but 5 pulled on bottom for dentures and partial. To start off I wanted all of my teeth pulled but they insisted that I keep 3 teeth to hold bottom plate in, said I would regret getting all pulled due to bottom dentures won't stay. Day of surgery they pulled all but 5 decided two of the teeth were ok! Dentist had to cut partial that was already made. He put 2 stitches in my gums.

A couple days after surgery I went back to get adjusted, educated Dentist that my upper left side of face was I. extreme pain he said it was common to feel such pain! A week passed and I had a knot on left side of face! Told him again that the pain on left side was extreme dentist reply was to give it time that there was probably little slivers of bone trying to work it's way out! Another week or to goes by and knot is not showing any signs of going down so once again I returned to him and explained the pain he replied it was nothing I did! Several more weeks in pain and still couldn't eat due to the misfit of dentures and severe pain in left upper jaw! I felt something hard in my gums so as the dentist had explained there could be lil slivers of teeth I got my tweezers and started to pull it out! I was in shock because this white mass came out of my gums! It was the lining they had put in my mouth right after getting them pulled (have photo of it, I took the piece of hardened material straight to Aspen! I showed it to the office manager and she said what is that? I told her I would like to know as well! So I patiently waited for the dentist to see me! He came in and ask me what I needed I explained the incident to him and he said it was normal! Not believing this for a minute! I kept getting sick with bad headaches so I went to the er thinking what if there is more? The dr who seen me I explained and showed her the foreign body I had pulled out of my mouth! She wanted to know what it was I explained to her and she proceeded to tell me she wanted me to have a mri or ct to make sure that there wasn't anymore in my gums or anywhere else! I explained to her of the pain I was having and the headaches! This is all in medical records from er! Dr proceeded to tell me that my TMJ was causing a lot of the problem and that I needed dentures that properly fit. Next visit at dentist I explained what the dr had told me and he said I couldn't get a better fit due to the fact that it takes a year for them to heal!
I also complained everyone I was in there that I didn't care for the dentures he said I would like the permanent pair better!
In January I got it was finally time to get my permanent teeth! I got the upper dentures and I told the dentist that the teeth looked to big to me. He said they looked nice. I asked where my partial was and his reply was I didn't think you were getting the partial! Do I had to wait to get them! I got the partial several days later and told the dentist I was not happy because there was gaps between my real teeth and the partial, and gums of my partial were purple! I was on my lunch break from my job and didn't have time to argue told him I would be back to discuss what was my next option because I was dissatisfied with them! I made the appointment on my day off which was several weeks later when I went back it was a new dentist! I explained I wasn't happy at all that I really just wanted my money back! I told him the gums were discolored and he said after time they fade it hadn't been a month since I received them! He was telling me that he could make me happy patient but not that day he didn't have time he was booked up! I made yet another appointment and at this time he said he was going to fix the gaps so I said ok! He proceeded to tell dental assistant what to do! In meantime he went and seen other patients. He came back in and said let me take a look at them! He said I'm going to take them out, but wouldn't come out they were now cemented to my other teeth! He had to chisel the partial put away from my other teeth 15-30 minutes he ask assistant why she didn't take out already. I was very upset with this because he said it was done improper. So yet again still unhappy I made another two appointment to get the partial remade they had an excuse ever-time. A year has going by the medal on my partial broke. I called and told them I needed them fixed they proceed to tell me they are only guaranteed 6 months at time of purchase they told me upper was 7 and partial was two! They charged me 7000 dollars and I still can't eat with them in due to the discomfort