Domino's Pizza

On Wednesday April 12th I placed a large online order for a non-for-profit school. I ordered 30 pizzas for 50 students which was to be picked up on Thursday 04/13. After placing the order, I contacted the store #1544 located at 534 Westport Road KC MO 64109 to ensure the order was received and to see if there were any questions being this was such a large order. I was told by the Dominos Rep. that all looked good. I arrived at the store the next day to pick up the pizzas and was told the order was cancelled without any notification or explanation! I was told that there was nothing that could be done and was asked to leave the store. This was totally unacceptable! If I had advanced notice I would have made other arrangements. But I received NOTHING! I have 50 hungry students waiting for me. I ended up going to McDonalds but our school WILL NOT do business with Dominos in the future! You just lost a good customer!

MY ORDER CONFIRMATION!

Thank you for placing your order at Dominos.com! If you have any questions about your order, please call the store directly at [protected].

In case the store needs to reach you, we'll call the phone number below. If you do not answer we will be unable to deliver your order.

Customer Information

Name on Order: Lynnette Johnston

Callback Phone #: [protected]

Your Domino's Store: Domino's #1544 534 Westport Rd Kansas City MO [protected] Carryout Time: 4/13/2023 4:15PM

Order Details

Order #: 6

Date: 04/12/2023 2:08PM

The following order is being prepared at your store for Carryout:

Quantity Description Amount

14 Large (14") Hand Tossed Pizza

Whole: Pepperoni, Robust Inspired Tomato Sauce, Cheese

$111.86

13 Large (14") Hand Tossed Pizza

Whole: Robust Inspired Tomato Sauce, Cheese

$103.87

4 Large (14") Hand Tossed Pacific Veggie

Whole: No Feta Cheese, Robust Inspired Tomato Sauce, Cheese, Mushrooms, Onions, Black Olives, Spinach, Diced Tomatoes, Roasted Red Peppers, Shredded Provolone Cheese

$75.96

Coupon Used: For $7.99 each, carry out all pizzas with 1 topping on any of our 5 crusts, 8-piece wings or boneless chicken, and Dips and Twists Combos. Excludes XL & Specialty Pizzas. Crust availability varies by size. Local stores may charge extra for some toppings and sauces.

Food & Bev Total: $291.69

Tax: $37.48

Total: $329.17

Piece of the Pie Rewards®

10 Rewards Points for an order of $10 or more. Points typically become available after 48 hours and remain in pending status until that point. Visit your Pizza Profile to track your points.

Payment Details

Payment Method:

Credit Card $329.17

*Drivers carry less than $20 in change and checks are NOT accepted for online orders.