White Castle reviews and complaints 2
View all 383 complaintsWhite Castle - Opening late all the time
Jennings Station, Missouri
Repeatedly says it is closed. There are people inside, they tell you over the soaker in the drive through they are closed. It is currently 6:30 am.
Also, the people who work here have bad attitudes and are unfriendly. I was scolded last week by an employee who got my order incorrect. What the heck?
Simple solution to both problems is to hire people who can get to work on time, want a job and have had customer service training or watch what could be a more profitable business during a pandemic fail.
White Castle - My order was not made currently
January 18, 2020 at 11:53 pm, I placed an order at White Castle for pack 8 . I asked for cheese on the entire order including fries, sliders and chicken rings. When I got home and started I noticed the only cheese I received was 3 cups for my large order. I'm upset because It was extremely busy and I didn't have time to drive all the way back to Jennings. I'm also upset because cheese on everything doesn't mean 3 cups which isn't enough for the meal. I'm not a happy or satisfied customer. I won't be craving anymore white anytime soon
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