Public Storage

To Whom It May Concern,

I hope this message finds you exceptionally well. Moreover, I've been advised to contact you regarding a booking error/discrepancy made by the Public Storage representative that initiated my reservation. She explicitly quoted and confirmed that if I initiate the contract on December 4, 2018 that I would be good through January 4, 2019 to qualify for the $1 promotion for the first month of service without incurring the full monthly fee ($202.40) effective January 5, 2019. However, I'm kindly requesting that the 12/4/28-1/4/19 $1 monthly promotion please be honored in light of her error.

Lastly, I'd like to report that the main entry gate has been inoperable since my occupancy, constituting myself and other patrons to use the exit gate for entry which is a potential hazard to vehicles should the exit gate close upon entry. Casen point it's an automotive claim/disaster waiting to unfold. Please expedite/repair and rectify the matter. In addition, I'd like to kindly request an inconvenience credit/concession in lieu of the aforementioned issues. I will also be vacating the storage unit prior to the billing if the second month next week. Approximately January 2nd or 3rd, yet I'd like to receive the courtesy of being granted until January 4, 2019 given that it had been quoted to be by the booking reservationist in error.

Please feel free to contact me via [protected]. In the interim, I wish you an utmost fluid and lighthearted weekend.

Humbly and Respectfully,

Normia Vàzquez Scales