Menu
For Business Write a review File a complaint
CB Department Stores Saks OFF 5th 5404 New Fashion Way, Charlotte, NC, 28278, US
Saks OFF 5th company logo
Saks OFF 5th
reviews & complaints
Saks OFF 5th company logo

Saks OFF 5th

5404 New Fashion Way, Charlotte, NC, 28278, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Working hours
Mon
10:00 am - 8:00 pm
Tue
10:00 am - 8:00 pm
Wed
10:00 am - 8:00 pm
Thu
10:00 am - 8:00 pm
Fri
10:00 am - 9:00 pm
Sat
10:00 am - 9:00 pm
Sun
11:00 am - 7:00 pm
ComplaintsBoard
A
5:10 am EDT
Verified customer The reviewer confirmed their account using Google. Learn more

Saks OFF 5th - Store harassment

Hello, I’m emailing to submit a complaint about a store. The charlotte premium outlet location (28273). I’ve been into the store twice in the last two weeks and both times I was followed by the same sales associate (dasha). She literally followed me and my family the entire time. I asked to speak to the manager to try to handle things the correct way but instead of listening to the customer. The manager was very condescending. She automatically said my claims were false and that she knew the associate wouldn’t do that. Whoever another customer also agreed saying she did the same thing to him but of course she store manager still denied it and brushed us off as if she was present. Then proceeded to say we were aggressive to deflect from the actual situation. This is very unacceptable. It’s 2023 this shouldn’t be happening at all

Read full review of Saks OFF 5th
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.