Applebee's reviews and complaints 1
View all 581 complaintsApplebee's - Service/food 9/10//2023 6PM-7:43
My husband and I went to the Applebees at 7831 Target Circle, Raleigh NC 27616.
Upon entering there was one coupe ahead of us. We were finally greeted after roughly 5 minutes, seated and waited 15 minutes to a server to come to our table. Krystyna, took our drink order. We waited about 10 minutes to recieve my beer and an unsweetened tea and asked for spenda upon ordering. The server forgot to bring it. Finally another employee brought the splend to us. We ordered an appetizer and our meal. Appetizer came out (15min or so) no plates when asked. Our food finally came out all you can eat boneless chicken and a burger. Burger was overcooked and, fries dry and cold. My husband asked for a second serving of boneless chicken. Server NE VER brought them to us.
There were other employees focused around a certain guy in the bar area. At one point two employees and the "guy" went to the restroom together. Very suspicious activity.
We asked for our check which took forever to get. Very poor service or even any concern for their customers.
Desired outcome: This location needs help and some training on customer service.. Refund for such poor service and poor quality off food. no apology, explanation. NOTHING.
Latest Applebee's Reviews
The service Service wait time over 40 minutes General Manager in Virginia Visit on 3/11/24 A applebees gift cardGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!