Menu
For Business Write a review File a complaint
CB Fast Food Chains Chili's Grill & Bar 8341 Brier Creek Parkway, Raleigh, NC, 27617, US
Chili's Grill & Bar company logo
Chili's Grill & Bar
reviews & complaints
Chili's Grill & Bar company logo

Chili's Grill & Bar

8341 Brier Creek Parkway, Raleigh, NC, 27617, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Category
Working hours
Mon
11:00 am - 11:00 pm
Tue
11:00 am - 11:00 pm
Wed
11:00 am - 11:00 pm
Thu
11:00 am - 11:00 pm
Fri
11:00 am - -12:00 pm
Sat
11:00 am - -12:00 pm
Sun
11:00 am - 11:00 pm
ComplaintsBoard
L
11:14 pm EDT

Chili's Grill & Bar - togo order and lack of items

Hello,
I visited your Brier creek location in Raleigh Monday night 7/22 and was kind of thrown aback by the number of items your kitchen had run out of for the day. I was placing a Togo order for 2 and completely had to change our entire order because everything we wanted seemed to be out. Although I do understand on occasion a store will run out of some product, but, this seemed particularly excessive. They were out of burger bite buns, awesome blossom petals, buffalo sauce for wings, boneless and bone-in wings, choc paradise pie and who knows what else.

We did however find other things on the menu that we know we like but were upset to find out after getting home that we were missing the pico, sour cream and jalapeños for our nachos as well as the bread for our southwest chicken pasta. Maybe in hindsight I should have opened the containers and inspected but you might just have been out of those items too. I guess just disappointed in not being able to get original items that we wanted and then even further disappointment when the order wasn't entirely complete. The bartender was very nice, apologetic and accommodating and I could tell she felt embarrassed they were out of so much. Just thought someone should know and I will check my Togo boxes more thoroughly next time. Check # was 3145755 and server Carolee, 8:30 pm.

Read full review of Chili's Grill & Bar
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.