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CB Credit and Debt Services FreeScore 9500 West Dodge Road, Omaha, NE, 68114, US
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FreeScore
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FreeScore

9500 West Dodge Road, Omaha, NE, 68114, US
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7:04 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

FreeScore - unauthorized charges

Requested free credit information; was charged $19.98 monthly charge; called the company, requested that the charge be refunded and the service stopped; was told that it would be taken care of. Went out of the country and didn't notice charge was till comping out of my account each month until 7 months later. Called and was told they would stop the charge and refund the most recent charge, but I was out of luck on the older charges. Filed a report with the BBB and with a couple of days, received a notice that the charges would be reversed. I just checked to day, and the charges have, indeed been credited to my account.

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