Menu
For Business Write a review File a complaint
Two Men And A Truck International company logo
Two Men And A Truck International
reviews & complaints
Two Men And A Truck International company logo

Two Men And A Truck International

4512 S 68th St, Omaha, NE, 68117, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Working hours
Mon
7:00 am - 6:00 pm
Tue
7:00 am - 6:00 pm
Wed
7:00 am - 6:00 pm
Thu
7:00 am - 6:00 pm
Fri
7:00 am - 6:00 pm
Sat
7:00 am - 6:00 pm
Sun
Closed
ComplaintsBoard
J
4:14 pm EST
Verified customer The reviewer confirmed their account using Facebook. Learn more

Two Men And A Truck International - Refund policy

I called the location in Omaha, Nebraska on Monday to book two movers to help fill a storage container on Saturday. On Wednesday, when I realized that I did not need the help, I called right away to cancel. The person on the phone that took the cancellation told me that the charge of $100 would "stay with us" and used some other term that I have never heard before. He stated because it was outside of the 7-day cancellation policy, I would have to forfeit the $100. I think this is an absurd policy. I didn't book with a 7-day window because it was a last-minute decision, and there was no way to cancel within a 7-day time frame either. It's not like you are out anything - there are still 3 business days to get that set of movers booked elsewhere. Well you will be out something - my business in the future. We are in the middle of building a new house and selling an our current house. We relocated to an apartment for the time being and were going to use your company to complete the move this spring. No way will we do that now. Hope you enjoy the $100 that you took from us, since the $2,000 dollars we would have spent with you next spring will be going to your competitors.

Claimed loss: $100 deposit

Desired outcome: Refund my $100

Read full review of Two Men And A Truck International
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.