InnSeason Resorts reviews and complaints 4
View all 9 complaintsInnSeason Resorts - paying the rest of your life for points you don’t use
Inn Seasons Vacation Club representatives say that we owe a fee every year for points we don't use. They turned debt over to a collection agency. We no longer own a time share at Pollard Brook New Hampshire since 2015. Why do we still have to pay for points we don't use. Then the points expire. To us they are perpetuating theft of services. Representative said we would still owe this even if we were dead! Really! What kind of contract is this. That means we should have been represented by a lawyer.
Very very confusing as we were told Inn Seasons is a point exchange company and another time we were told Inn Seasons no longer exists!
Received another phone call today May 17 from a representative from Inn Seasons Vacation Club named David.
If this is a Club, we don’t pay “dues” aren’t we out of the club?
InnSeason Resorts - Not clean rooms front desk does not fix issue.
I will make a website soon to tell you Nightmare at InnSeason. Makes there beds using the same blankets and do not wash theme according to Housekeeping gross. Also the Jacuzzi had mold growing on the walls and floors. Also the jets and vent above was never clean so mold was growing in the shower. I brought my own blanket they put there dirty blankets on the...
Read full review of InnSeason Resorts and 4 commentsInnSeason Resorts - Special Assesment
InnSeason Resort at Pollard Brook special assessment fee.
I don't consider bad economic times to be a reason for a special assesment fee. To penalize those who have paid their fees on
time is unjust.
I have several questions concerning the assessment.
1-Why is the fee so high in such a short period of time? Poor fiscal planning? Bad collection pratices?
Are indivdual owners/renters being assest for damages to their units? How much was assest in damge fees?
2-Were the people who defaulted over the years been able to use their units? Were they given an extened payment period?
3-How long were these maintence fees not paid? 1 year... several years?
4-Who and how many owner defaulted on maintenence fee? Have they been foreclosed on yet or sent to a collection agency?
5-How much money does this represent?
6-Are all owners/point holders being assest the same?
7-Are the funds to be used only for Pollard Brook?
8-Why shouldn't those of us who have paid their fees annually be given the time that was defaulted on? How much rental
income has come from the defaulted units. Are all units defaulted on to be rented or are they held to be used for trades?
9-What percentage of the fee is for our room and what percentage is for "facilities, operation and saleries"? How much of
fee is given to InnSeason corp managment
10-Were any raises given this year to staff.?
11-What will be done to my unit by my next stay? Nothing was done as promised last year.
12-What has priority, rooms or facilities?
13- When is the additional pool to be built as promised?
14-What other major facilities projects are in the works?
15-Why are the new owners in the new buildung not charged the same?
16-Why have I not seen more improvments in my unit over the past 9 years of maintenence fees?
17-What is the operational cost between winter and summer?
18-What maintence programs are in place now to help prevent major repairs and lower expensess?
19-How are room improvments to be scheduled?
The complaint has been investigated and resolved to the customer’s satisfaction.
I am an owner at Pollard Brook as well & wonder why us good timeshare owners are being penalized for others who didn't pay their fees or penalized for poor management practices.
ScottR
Good day. I am an owner at Pollard Brook Resort. We have a forum at http://www.timeshareforums.com. Please join us there as we are working on this issue.
To join, go to http://www.timeshareforums.com
Click 2nd tab, "User CP" toward the upper left corner
Click Group Memberships under NETWORKING
Join Pollard Brook Homeowners Group
Stanislav
InnSeason Resorts - Special Assessment
I am outraged by the fact that Innseason Resorts/Pollard Brook is charging its timeshare owners a special assessment to cover their losses resulting from their poor business decisions. As stated in their letter, the funds are due within 30 days of the date of their letter (7/1/09) and unless payment is received, they have threatened their owners with creidt...
Read full review of InnSeason Resorts and 28 commentsLatest InnSeason Resorts Reviews
Transferring an ownership into my name paying the rest of your life for points you don’t use Don't became a victim Diamond Member Fraud Ethical Business PracticesGiving a Voice to Consumers
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I ‘m in the same situation, when I call for reservations, they never have anything available, after I call more than 10 times. They give me a room when there’s ones left over. The points that owners have is not a priority to them because they already have my money in their pocket. I don’t want be member anymore but they said I have to keep paying even though I don’t use it. Inn season is scam and fraud . My name is Modesto Vargas my member is 35469.