InnSeason Resorts review: Ethical Business Practices 29

Bloodsuckers. And you can't get a vacation IN season. How ironic. I'm planning on lodging a complaint with the Attny. General or whomever. My elderly mother was suckerd into buying these "points", which are useless. The yearly "maintenance" fee is for WHAT? They couldn't explain that. Nothing is actually owned by the timeshare holder. Tell it like it is on Facebook or Twitter. That is where I told them the conversation was going to START when their extremely rude customer rep. told me "this conversation is over!". We are now stuck with a useless POS which we are paying $10, 000 plus $600 yearly maintenance fees for. I can not believe this company has not been sued.

Three years, more than $8000 up front, three "maintenance" fees later, and we still have had no vacation with these scammers at InnSeason Resorts. To add insult to injury, today we wasted yet another hour attending a meeting with a "customer service" person who said the only way we could get a vacation was to pay an additional $6500. We're ready to get our attorney after these dishonest people, and I'm curious if anyone knows what happened with the Attorney General investigation and/or the Better Business Bureau reports mentioned in 2010? From Also Fed Up.

I wanted to take a moment and respond to “Also Fed Up”. This complaint was actually brought to our attention a few weeks ago. Our Customer Relations Manager has been in communication with “Also Fed Up” since that time. We are sorry that they were disappointed with their purchase but pleased to note that we are working on resolving their questions and getting them on vacation. Our CRM, dzukowski@innseason.com noted that he would be pleased to respond to any other questions about InnSeason Resorts ownership.

I am ready to contact BBB and Attorney General with a complaint myself. I purchased into the point system at Inn Seasons in 2007 with 90, 000 every other year. I requested enough points for a 1 bedroom peak season. Since then, i have tried to get August in Ogonquit only to be told that is 110, 000. In addition, I have tried to swap into II with no success, as many of those resorts peak season are over 100, 000 points as well. I have never used my 90, 000 points. I have attended two owners meetings where they have tried to get me to buy into the RCI points system for an addtional 1, 900. I refused to give them any more money and looking into how to sell or drop my membership, since I never use it and pay annual maintenance fees of over 500.

The worst decision I have ever made! We have 90, 000 points, purchased in 2006 and have not once been able to get a decent stay during the summer. Then, I get calls inviting me to their "classes" to teach me how to use the points better (as if I'm an idiot) and get the hard sell again on buying more points for thousands of dollars. That how I got in this mess to begin with! I really despise these people. It's a scam. They sell way more timeshares then they have the inventory for.

I have had an equally hard time booking vacations with Innseason. We bought at Pollard Brook in New Hampshire because we love the area but ever since then he haven't been able to book a vacation there once. Also there was a lot of talk about bonus time, that we could get a discounted rate if we booked within 14 days of travel, that has never worked.

Fortunately we've been able to exchange with Interval. We've done 3 exchanges with them and all of the places have been wonderful! We done a bunch of timeshare presentations since we bought and we really wish we had bought through some where else! Innseason doesn't see to care that we're dissatisfied.

I have never tried to use the vacation club. Shortly after we purchased it, my husband became very ill and couldn't go very far from his dialysis clinic. Since then he has passed away. I have asked several times if they would buy back their points or if they could recommend a broker but all they can suggest is to donate the points. The group they suggest donating to is also a scam. I'm having a difficult time keeping up with the maintenance fees and have been in collections with two different agencies now, both very rude, obnoxious and pushy bordering on harassing. Now they've changed collection agencies again and I have no idea who I'm to continue paying the monthly fee. There are reports that when the accrued maintenance fees get too high, they just foreclose and take the membership back, claiming it's to the members' benefit rather than losing the maintenance fees. I'm almost to the point where I'm going to let them, just to get this off my back. I really feel this was a scam from the start and I'm very, very sorry I ever agreed to participate.

"I have never tried to use the vacation club." You've never tried to use it, but it's a "scam". Ah, ok.

Every time I go to use this great plan I supposedly bought, I can't! They never have anything available, or even the great 4 airline tickets which you got to show up at the resort and listen for hours, are essentially worthless because the fees you have to pay for the places you want to fly to are exorbitant and I can go cheaper on my own, buying my own tickets. If you choose to get the hotel instead and drive the discount is $50.00 off of an extravagant hotel rate that again I can get cheaper elsewhere for time periods I actually want to spend there.
I am stuck paying for something that is truly worthless. A very expensive mistake! Also went to their great info session on how to use their plan and found myself being sucked into more, but this time I walked away! Shame on these people! This money could go on my sons college education!

Hello, I have been on alot of vacations since buying this timeshare. YOU HAVE too deposit into Interval International, that is how I have gotten to go to St Marten, Florida, Aruba, Rhode island, Block Island, Stowe Vermont, Lincoln New Hampshire, discount of Two cruises. I would be glad to help any of you with your timeshare, I work it I am disappointed with the two for one weeks, I used to get a bonus week from them and now I get it from Interval, hoes this helps Pauline Bourgeois

I am a stage IV Vietnam veteran cancer Patient. I own a week with Inn Seasons. When purchased article 11 clearly stated that were no restrictions on sales, Now I am in estate planning. Paid $250 to my lawyer to transfer the deed from my deceased wife (died of cancer 2011) and myself to myself, my daughter, and my son (both of legal age) with rights of survivorship. Had no problem under NH law and the transfer was recorded without a hitch. Sent a copy of the new deed to the management company, heard nothing. This year paying the maintenance fee The correspondence was addressed to myself and my wife ( I find this offensive as she has been dead five years. I contacted them to correct their records and they refuse telling me that transfers must be approved by them and after paying $600 fee they would change the record. They say my son and my daughter will be refused access and refused recognition until they approve such transfer and the predatory fee be paid. For what correcting records? Refusing to recognize a proper exchange under NH law. I intend to do anything in my power to put them in their place. My unit is Pollard Brook in Lincoln NH. My only hope is I live long enough to do so.

Every year since VRI took over management they have pushed for us to go to the points club where you get nothing but a promise for your hard earned money. Now when they get someone to faithfully pay the dues they won't let go and try to force them into the club upon transfer. My unit in the main building had several deeded owners because it is the oldest. It was the last to receive renovations. Newer units got them first because they are used for the club members.The older units are mostly elderly like myself who shy away from legal action. I believe this to be racketeering telling one whom they must use to transfer the property, giving them their cut from that or forcing you into a situation where you stop paying your dues do to refused access thus they can foreclose and make all point where they have full control. I agree with others here that a class action suit is necessary and I never thought I would say such a thing. Their charge for transfer is $600 ... my lawyer charged the going fee $250. Why is the builder still on the board?

It's one of the biggest, most costly mistakes I have ever made. I only used the limited "points" about 5 times over the last 12 years after paying over $12, 000 for "membership". I'm stuck with over $500 per year in maintenance fees. I spoke to an attorney and he said it's virtually impossible to get out of it. I stopped paying maintenance fees; it negatively impacted my credit score as it was turned over to debt collections. I'm not going to pay another dime so they can take me to court. I will be looking to get involved in a class action lawsuit to fight this unethical scam in hopes of preventing it from harming others.

I really wish I had seen all this BEFORE buying into this fraudulent company.
Their salesman directly lied to me and I didn't find out they were lies until much later and everytime I have an interaction I find out there was another lie.
Sickening.
Misleading their buyers seems to be the only way people buy into this.
Shameful.
Purchased in early 2018, have yet to use a single point or day.

I was almost scammed. I contacted the AG in Maine today and asked that they look into them and their scamming people.