The Brick

I WILL NEVER GO TO MAVIS AGAIN! I went to Mavis to get tires and brakes. They told me that I only needed front tires. You would figure that the so-called professionals would put the same tires on my Silverado. They did not and when I happened to bring my truck into the Chevy dealer they told me that having more aggressive treads on the front than the back could ruin my 4x4. So I went back to Mavis the next Saturday, told them what I was told, and told them I want the same tires in the back.

The shift manager told me to have a seat and they will take care of me. after about an hour of waiting, the LIAR told me that they don't have the tires and they expedited a rush delivery, they will call me when they arrive. About 3:30pm, I called to see what was up with my tires. When I was told that they were not in yet I said "well it looks like my tires aren't getting done this weekend" and the manager said we are open on Sunday, the manager tomorrow will call you. Yeah right, this coming from the shift manager that hasn't told the truth since I brought my truck in for tires. Guess what? no friggn phone call Sunday. I stopped at Mavis on Monday and I was giving the fake apology. She, (shift manage with an attitude problem), then made me an appointment for Saturday at 9am. When I got to Mavis at 8:45am there was no appointment. Still keeping my cool, the unprofessional shift manager then made another appointment for 3pm that same day, told her I had a 5:00 Dr. appointment and was told don't worry we'll have you out on time. I was there at 2:45pm. Around 4:10pm, now I'm getting agitated, my truck is still in the parking lot, there is only myself and another person in the store. (mind you, the other person said he was giving a 3pm appointment also and he arrived about 3:15). when I confronted unprofessional shift manager, she then gave me an attitude, would look up at the ceiling when I was talking to her, she even walked away while I was talking, walked through into the bays and stood at the bay door to unprofessionally smoke a cigarette, I walked outside and confronted the nasty [censored] and gave her a piece of my mind (which I feel was deserving)! I asked another employee for her managers number and he said that he will be in tomorrow. I called the next day and he gave me his boss, Huge Owens number. I called Huge and explained everything that happened and he said that he will get to the bottom of it. To this day I still haven't heard from Huge. Why would I think I would hear back, he's a Mavis employee. Oh and by the way, the unprofessional employee never reset my valve stems and never cleaned my bead. I would lose air with my NEW tires, and the wrong tire indicator would read low in air. The local garage fixed it for me, charged me for something that I had already paid Mavis to do.

Tony Naturile