Public Storage reviews and complaints 1
View all 324 complaintsPublic Storage - Customer Service/Property Management
I am renting a storage unit (#7156) from the Public Storage location 133 2nd Street in Jersey City, NJ. I have fallen behind on my payments and need to make a settlement so that my items are not auctioned. I have called the Property Manager and the "Customer Service" and neither of these parties want to assist. The run around I keep getting is that it comes from corporate yet no one in corporate can tell me who to speak with. My items are to be auctioned on June 22, 2023, and I am trying to resolve this before that date with a payment and moving from the unit.
Desired outcome: Ability to make a settlement payment and move from premises.
Latest Public Storage Reviews
Beware!!! Moth infested facility — lost all of my antique rugs Renting from public storage Mixed Experiences with Public Storage Unprofessional, lazy, hap-hazard, irresponsible behavior of the employee Service and access to my personal itemsGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!