Planet Fitness reviews and complaints 1
View all 951 complaintsPlanet Fitness - Harassment and racial discrimination
On Monday, December 13, 2021, I went to the Planet Fitness at 1100 N Telshor Blvd, Las Cruces, NM 88011 about 10:00 a.m. I was on my routine cardio exercise on an elliptical machine. I was interrupted by a female Planet Fitness staff member with black pants and PF shirt. She informed me to wear the mask, but I had removed it to have a drink. She started to yell and intimidate me by threatening to call the Police and have me arrested. I am 71 years old, a service connected Vietnam Veteran and was unable to hear her, but she insisted in embarrassing me in front of other patrons. In addition, I noticed that other patrons on other exercise machines did not have their masks. Furthermore, they were non-Hispanic, as I am, and they were not informed to put their masks on. I was discriminated by a PF staff member based on my age and race. I want this staff member terminated immediately.
Desired outcome: Staff member terminated
Latest Planet Fitness Reviews
wrongfully charged late fee billing/cancellation employee My billing Customer serviceGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!