Menu
For Business Write a review File a complaint
CB Vehicle Rental and Leasing Hertz 111 George Crockett Rd Ste 100, Las Vegas, NV, 89119, US
Hertz company logo
Hertz
reviews & complaints
Hertz company logo

Hertz

111 George Crockett Rd Ste 100, Las Vegas, NV, 89119, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Working hours
Mon
8:30 am - 5:00 pm
Tue
8:30 am - 5:00 pm
Wed
8:30 am - 5:00 pm
Thu
8:30 am - 5:00 pm
Fri
8:30 am - 5:00 pm
Sat
Closed
Sun
Closed
ComplaintsBoard
R
3:27 pm EST

Hertz - unauthorized charge

On 11/8/15 I rented a car at Hertz Airport through my Platinum American Express Cart and received the Gold service. On 11/10/15 I returned the car after having used only 10 miles. When I returned the car it had a full tank 8/8. Then I was told that even though my tank was full unless I had a receipt for gas I would be charged $13.99 plus 10% tax. I explained that since I only drove it 10 miles all I put in the tank was about $3.00 and I paid in cash. But rules are rules. I was NEVER told about this "corporate policy." Nowhere in my contract did it ever say that I needed a receipt. This is terrible corporate policy. If you have that policy then when you drive out the person who gives you the contract should tell you those rules. RR #[protected]

Read full review of Hertz
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.