Ross Dress for Less reviews and complaints 1
View all 659 complaintsRoss Dress for Less - aldo pocketbook
I bought the above pocketbook in your 8800 W. Charleston Blvd, Las Vegas store on August 10, 2019. I returned to this location yesterday August 23, 2019 to return or receive credit because the bag broke, just falling off my shoulder. I had the bag for twelve (12) days! The total price with tax is $35.71. I was told by your nasty return person that since I used the bag Ross would not take it back! I was shocked, what kind of policy is this that you buy a product and DON'T use it! Why buy anything? You are the only store that works like this!
I have bought many items at Ross and never had a problem, after many years this is the first time I have a problem and this happens. I am not a happy Ross customer! I don't understand how you can think that people are going to buy products just to keep hanging in their closet! That's one way for a company to make MONEY and lose your customers! Unless there is a favorable outcome for me, I am done with Ross!
I would appreciate a reply.
Latest Ross Dress for Less Reviews
That am not full time Customer service Sleeves not completely overlocked on blouse Customer service Security guardGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!