Planet Fitness reviews and complaints 1
View all 951 complaintsPlanet Fitness - employee - fitness instructor
Iliana Fajar was supposed to be my trainer yet she ignores me when it comes to setting up times and actually assisting me. For the few times she's attempted to train me, she becomes easily distracted and speaks to other members and employees, completely ignoring my goals. She also talks about other members in a disrespectful manner in Spanish and attempted to tell me she isn't saying anything bad. Little does she know, i know spanish as well. As a member of planet fitness for years, I've never received as much disrespect from one person before. I'd appreciate it if she were relocated or let go, and someone who's truly dedicated to being a fitness instructor replaced her.
A small female fitness instructor was supposed to be my trainer yet she ignores me when it comes to setting up times and actually assisting me. For the few times she’s attempted to train me, she becomes easily distracted and speaks to other members and employees, completely ignoring my goals. She also talks about other members in a disrespectful manner in Spanish and attempted to tell me she isn’t saying anything bad. Little does she know, i know spanish as well. . As a member of planet fitness for years, I’ve never received as much disrespect from one person before. I’d appreciate it if she were relocated
Latest Planet Fitness Reviews
wrongfully charged late fee billing/cancellation employee My billing Customer serviceGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
Hi, Iliana here. I’m sorry you felt this way. I’m actually Italian and only speak a few words of spanish so immediately, I recognize that as fallacy. You’re actually the only negative review I’ve seen on the web about my time working at Planet Fitness, which is somewhat sad. I know that I never ignored my members and had wonderful relationships with those who attended my GROUP FITNESS classes(note: NOT personal training, therefore I was not required to focus on your personal goals). Very negative comment from a bitter person.