Planet Fitness reviews and complaints 1
View all 952 complaintsPlanet Fitness - Total body enhancement, cleanliness
4295 Transit Rd, Williamsville, NY 14221:
This gym deserves ZERO stars! Believe every negative review on Maps! Clearly I wanted to see for myself and what a mistake. The gym is filthy and anyone who thinks it's a clean gym must have a low standard of cleanliness or not been to a really clean gym, like Batavia PF. The Total Body Enhancement was disgusting, but no problem, I clean it. What was highly upsetting was EIGHT bulbs were out, 2 shy of an entire panel. When I said something to the guy at the desk he insulted my intelligence by saying they can't change them till more go out.😳 Really? So maybe next time there will be only one working bulb?!?! I wasted an hour drive time on this gym. And everyone who said they all stand around talking at the front desk and can't be bothered to greet customers..100% truth! This was my first and LAST time I will ever step foot in this gym unless it is under new ownership! I read the reviews and see the problems have been ongoing for YEARS! I will drive the distance to a gym where they care about the customers.
Desired outcome: Take an example from Planet Fitness Batavia, 4140 Veterans Memorial Dr Ste 7, Batavia, NY 14020
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