Planet Fitness reviews and complaints 1
View all 951 complaintsPlanet Fitness - Total body enhancement, cleanliness
4295 Transit Rd, Williamsville, NY 14221:
This gym deserves ZERO stars! Believe every negative review on Maps! Clearly I wanted to see for myself and what a mistake. The gym is filthy and anyone who thinks it's a clean gym must have a low standard of cleanliness or not been to a really clean gym, like Batavia PF. The Total Body Enhancement was disgusting, but no problem, I clean it. What was highly upsetting was EIGHT bulbs were out, 2 shy of an entire panel. When I said something to the guy at the desk he insulted my intelligence by saying they can't change them till more go out.😳 Really? So maybe next time there will be only one working bulb?!?! I wasted an hour drive time on this gym. And everyone who said they all stand around talking at the front desk and can't be bothered to greet customers..100% truth! This was my first and LAST time I will ever step foot in this gym unless it is under new ownership! I read the reviews and see the problems have been ongoing for YEARS! I will drive the distance to a gym where they care about the customers.
Desired outcome: Take an example from Planet Fitness Batavia, 4140 Veterans Memorial Dr Ste 7, Batavia, NY 14020
Latest Planet Fitness Reviews
wrongfully charged late fee billing/cancellation employee My billing Customer serviceGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!