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CB Automotive Fueling and Charging Valero 112 Montauk Highway, East Hampton, NY, 11937, US
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Valero
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Valero

112 Montauk Highway, East Hampton, NY, 11937, US
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1 complaint
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Website
www.valero.com
Category
Automotive Fueling and Charging

Valero reviews and complaints 1

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I
1:16 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Valero - bad tank of gas

purchased a full tank of gas (gas light was on and i was basically running on fumes). Total tank came to $40.01. Brand new 2007 Hyundai Santa Fe. About 20 minutes later, car started bucking and shaking. Went to dealer - had car looked at and gas tested - contaminated gas - alcohol level was at 15%, which is much higher than they NYState standard. Also hydrometer was .738 heavy. Entire fuel system was ruined - needed new fuel pump, six spark plugs and entire gas tank dropped and all lines cleaned. Car was tied up for 3 days. Filed complainet with DEC, BBB, Valero Corporation and Weights and Measures Bureau because owner of gs station refuses to acknowledge situation. Honestly, just want my $1, 404 reimbursed - not interested in anything more. Any other suggestions? Thanks - Laura

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Update by IGNATS
Sep 08, 2009 1:44 pm EDT

this purchase was made on Wednesday evening August 26th.

Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

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