Menu
For Business Write a review File a complaint
CB Fitness Centers and Gyms Planet Fitness 1850 E Ridge Rd, Irondequoit, NY, 14622, US
Planet Fitness company logo
Planet Fitness
reviews & complaints
Planet Fitness company logo

Planet Fitness

1850 E Ridge Rd, Irondequoit, NY, 14622, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
ComplaintsBoard
A
11:40 am EDT
Verified customer This complaint was posted by a verified customer. Learn more

Planet Fitness - Metal stems that allow you to change weight sizes

The stems on machines to change weight sizes at the Irondequoit location Rochester NY on E. Ridge Rd are missing on at least 15 machines. Spoke with your people at desk they are aware of the problem. They have none to give out.
As I have just returned back to the gym it's annoying to have to go and find one on a machine. Then you have to carry it around to use on other machines. Spending more time looking for the stems/rods than working out.
Suggestions if people are taking them home
1. When you sign in have employees give out the stem & must be returned upon leaving
2. Attach to a heavier cord so they can't be removed
3. Put sensor in the so the alarm rings if someone is taking them upon leaving

Read full review of Planet Fitness
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.