Aspen Dental reviews and complaints 1
View all 1637 complaintsAspen Dental - hidden cost
We are are on a fixed income, when I went to Aspen dental they wrote up a contract for me so that I knew exactly what I would have to pay out of pocket. After receiving my money all of a sudden there were extra cost. (for exams ect.) I was assured at the time that all was included in the $3200. which they have received. Now they claim I owe them additional money as they did not charge me for any visits for exams or more xrays? Why pray tell wasn't this included? If I went in for surgery then any follow up visits in regards to that surgery is on the doctor not me.. Bad business practice, Hidden cost.
The complaint has been investigated and resolved to the customer’s satisfaction.
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I agree as well.
I must agree in saying this is the biggest scam yet. I can only add that it a personal choice if they want to try using Aspen but in my opinion go to a real dentist office where the Dentist creates your treatment plan not the office staff. They try to sell more services than needed.
I too went to Aspen Dental, in New Hartford NY, I was told my dental work would be 219.39 out of my pocket before insurance. Now that the work is done the I owe them another, 414.00 dollars. My insurance does not now where they came up with the figures for the quote they gave me. And to top it all off, since they have done the work my tooth has been killing me.