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CB Dental Services Aspen Dental 1159 Ulster Avenue, Kingston, NY, 12401, US
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Aspen Dental
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Aspen Dental

1159 Ulster Avenue, Kingston, NY, 12401, US
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1 complaint
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Working hours
Mon
8:00 am - 5:00 pm
Tue
8:00 am - 6:00 pm
Wed
8:00 am - 6:00 pm
Thu
8:00 am - 5:00 pm
Fri
8:00 am - 1:00 pm
Sat
Closed
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R
11:29 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Aspen Dental - hidden cost

We are are on a fixed income, when I went to Aspen dental they wrote up a contract for me so that I knew exactly what I would have to pay out of pocket. After receiving my money all of a sudden there were extra cost. (for exams ect.) I was assured at the time that all was included in the $3200. which they have received. Now they claim I owe them additional money as they did not charge me for any visits for exams or more xrays? Why pray tell wasn't this included? If I went in for surgery then any follow up visits in regards to that surgery is on the doctor not me.. Bad business practice, Hidden cost.

Read full review of Aspen Dental and 3 comments
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M3C QueenBee
M3C QueenBee
Defiance, US
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Apr 24, 2012 11:01 pm EDT

I agree as well.

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Ladylc
US
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Apr 24, 2012 10:58 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I must agree in saying this is the biggest scam yet. I can only add that it a personal choice if they want to try using Aspen but in my opinion go to a real dentist office where the Dentist creates your treatment plan not the office staff. They try to sell more services than needed.

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L. Hocking
Frankfort, US
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Jan 31, 2012 8:18 pm EST

I too went to Aspen Dental, in New Hartford NY, I was told my dental work would be 219.39 out of my pocket before insurance. Now that the work is done the I owe them another, 414.00 dollars. My insurance does not now where they came up with the figures for the quote they gave me. And to top it all off, since they have done the work my tooth has been killing me.

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