Michaels Stores reviews and complaints 1
View all 253 complaintsMichaels Stores - eGift card
December 9th 2020, I purchased a egift card for my GF who is a frequent customer of michael's. I have purchased several gift cards online for here in the past. She never had a problem with them. This past weekend I was with her to make a purchase, Something she really wanted. She wants to make candles. So we took the merchandise to the cashier, she pulled up the egift card from her email on her phone. There was no barcode, the cashier was asking for the "code" from the giftcard. What code? All the previous egift cards she received from me she just showed the cashier her phone. we could not use the gift card, so I had to put the purchase on my credit card. So this gift card is useless? we dont know what code the cashier wanted. I am not happy, I am out $75.00. I go to michaels.com and their is no email that I can contact them about this. I do have the confirmation code that I received after I sent her the egift card, which is Confirmation #GJ8DREVM but I didn't have that on me at the store, and is that the code they wanted. She never needed a code in the past. I would like to hear from Michaels about this. I am really not in the position at this time to have to pay for this purchase which was over $75)
Desired outcome: refund
Latest Michaels Stores Reviews
Horrible service, violating customer rights, and rip off online 3 of the 11 loops and threads yarn has different shade numbers. Customer service/singer hd6700c sewing machine Mixed Experiences at Michaels Arts & Crafts Store deceptive advertisingGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!