Menu
For Business Write a review File a complaint
CB Dental Services Aspen Dental 4626 Commercial Dr STE 1, New Hartford, NY, 13413, US
Aspen Dental company logo
Aspen Dental
reviews & complaints
Aspen Dental company logo

Aspen Dental

4626 Commercial Dr STE 1, New Hartford, NY, 13413, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Category
Working hours
Mon
8:00 am - 5:00 pm
Tue
8:00 am - 5:00 pm
Wed
8:00 am - 5:00 pm
Thu
8:00 am - 5:00 pm
Fri
8:00 am - 5:00 pm
Sat
Closed
Sun
Closed
ComplaintsBoard
J
1:53 pm EDT

Aspen Dental - Tooth extraction, bridge

Currently having complications from a tooth extraction. Also a bridge that has still not been inserted. I've had an infection, had to go to a periodontitis for a bone graft that was unexpected. And now having to have a root canal because one of the prepped teeth is so damaged from having to wait for the healing from the bone graft. What was supposed to be resolved in four appointments has now become ten plus and I still have no bridge and have had a lot of pain, and when I try and speak to someone no one calls back. Aspen dental referred me to a periodontitis to have a procedure to fix something that they did not tell me they caused. When Aspen removed a molar on my upper right side, they left pieces of bone and a huge hole that had to be filled on before I could get a bridge. They had the bridge made anyway, resulting in the middle tooth being twice the side of the other two. Even the Dr and the tech said "that looks really weird". It wasn't until after they attempted to insert that they realized there was a problem. In the mean time, the temporary caps fell off of one of the prepped test probably 5-6 times. (This is how the tooth that needs a root canal). My last visit was today to get another temporary cap after having been in severe pain for over three days. The Dr simply shoved a cap on, cured it with a light and it promptly fell off. Then she tried with cement, shoved it back on which was very painful. Told me that I probably need a root canal, but the specialist isn't back until August. I asked at reception if I was responsible for paying for that and she said yes. I absolutely do not understand what is going on, nor do I ever want to go back. And now I have a major problem on the right side of my mouth.
Jennifer Jones
[protected]@aol.com

Read full review of Aspen Dental
View 0 more photos
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.