Public Storage reviews and complaints 1
View all 325 complaintsPublic Storage - filth, racist/sexist employees
This particular storage facility is a dump. Its dirty, they never clean the bathroom or sweep the floors. There are roaches and rats moving from one storage container to the next. They don't hire female workers, its only men there. I think I saw a girl sweeping the hallways once. They only allow customers to use the men's bathroom and keep the female bathroom locked for themselves to use. Women complain that they have to use the men's bathroom. They discriminate against Black people who use the facility. I was told that there is a Black Man who goes to the facility everyday to check on his stuff because they have a habit of sweeping garbage into his storage bin. They put additional locks on his bin even though he is paid up when they close the facility. He is paid up on time every single month. Its unfortunate that he has to go through that in addition to whatever reason he needs to use the facility. I can only imagine how unsafe he feels having to leave his stuff there. Probably doesn't have the money to move it out. They raised their fees, by the way. If you are late one month they are ready to take your stuff and auction it off for as low as $500 or less. There are at least 3 or 4 different facilities in the area. Do not go to this one or any Public Storage facility. Take it from me. Its hot and sweaty there in the summertime and Ice cold in the winter. The thermostats are broken and the only place warm is the office they work in. To be honest, they should all be fired, from the District Mgr on down.
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