Firestone Complete Auto Care reviews and complaints 1
View all 601 complaintsFirestone Complete Auto Care - nys vehicle inspection
On Sept. 2, 2019, I went to this Firestone dealership to get a NYS vehicle inpection. It was 10:00 in the morning. Sat there for half an hour. Service manager comes out, tells me my 2008 Honda Pilot did not pass inspection. Reason given? His mechanics couldn't read the computer.
Then he asks if I had battery trouble lately. I answer no. Then he asks me if I disconnected the battery. Again, my answer is no. Then the clown asks if I TAMPERED with the car's computer.
Was there a check engine light he asks? I say no. Then I ask the [censored]. DO YOU see a check engine light on? He says no.
That's when I lost it!
Yes, I did say a few expletives. But that's to be expected when you know you're about to be ripped off. I tell the idiot. If the car is running, then there can't be anything wrong with the computer. Obviously, this was an attempt at a shake down. Which would likely run me hundreds if not a couple of thousand dollars.
All the lights, guages and everything else worked. The car is not burning oil, there is no heavy smoke coming out. The car runs great.
In effect, nothing that would indicate anything wrong. Just that these [censored] couldn't read the obvioulsy working computer. Or so they said.
This is not the first time I had issues with this FIRESTONE! They screwed up an oil change on a previous visit that left the car leaking oil. I took it back and they fixed it. But that shouldn't have happened.
Stay the hell away from this place! They are obviously crooks and thieves.
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