Woodforest National Bank reviews and complaints 1
View all 256 complaints
Replied
Woodforest National Bank - Checking
Over the last 4-5 months, I have certainly found discriminatory behavior to exist at the Niagara Falls branch by the manager (I believe her name is Deanne) in Walmart and in their Buffalo Branch by the assistant manager (also a female). During this time, I have requested to speak to Andrew the regional manager and not one call back. On yesterday, Deanne told me he would call m back by 2pm-and not one call.
These are some of the most disgraceful racists people put in banking jobs with no oversight! I watch this bank pay then reverse out payments and charge me excessive fees in the amount of 1k. First, I don't have NSF's. Second close to 14k deposited into this bank for household expenses. This bank needs oversight and possibly a class action suit to address the hateful attitude they have towards people of color with money.
Desired outcome: All fee's refunded to account and conversation with Andrews boss.
The complaint has been investigated and resolved to the customer's satisfaction.
Latest Woodforest National Bank Reviews
Mixed Bag of Experiences Money money transfer that has never been seen again nor was it ever applied to my woodforest Fraudulent charges totaling $5,524.66 A dispute for an unauthorized charge Bad customer service and scamming people for businessGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!