Ulta Beauty reviews and complaints 1
View all 433 complaintsUlta Beauty - Discrimination in store
I was in the store located at 245 Bricktown Way, Staten Island, NY 10309 and another customer started screaming at me. Called me horrible profanities in front of a long line of people and threatened me. No one working in the store did anything . I had to ask if someone could call police or at least a manager . I did not want to a hold up a long line as that woman already was, while I was trying to pay and she is shouting "[censored]" and "psycho". The woman was middle aged, white and looked like a typical individual from the area which the store is located that would be considered an upper middle class area. I guess the staff thought it was alright to not say anything to her because I am not of the same background. I want to return the things I bought, since I will never wear them reminding me of the experience and I am certainly never going back to that store. I've been feeling horrible for days now and lost money . Thank you Ulta
Desired outcome: Money back and an apology
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