LensCrafters reviews and complaints 1
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LensCrafters - customer service, lost money
I purchased a pair of eyeglasses and contact lenses at Lenscrafters. When I opened the boxes of contact lenses that I purchased there I found the wrong prescription. When I arrived at the store I was informed by their personnel that a) they are not responsible for the lenses, rather I need to call Acuvue directly and b) they don't service eyeglasses or contact lenses purchased at other Lenscrafters corporate locations.
My family has spend over $1, 500 and Lenscrafters a year for the past 5+ years, we will not return and neither should you.
The complaint has been investigated and resolved to the customer's satisfaction.
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From the first time I needed eyeglasses I went to lenscrafters but nave again. $310.00 for new eyeglasses lenses.
I drove one way 60 miles to get screwed.