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CB Online Shopping OnlineShoes 1500 Commodity Boulevard, Lockbourne, OH, 43137, US
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OnlineShoes
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OnlineShoes

1500 Commodity Boulevard, Lockbourne, OH, 43137, US
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5:16 am EDT

OnlineShoes - Rude agent and my order hasn't been delivered

I ordered shoes and handbag from www.onlineshoes.com. My order didn’t arrive on the estimated day and I decided to reach the customer services. I called them and asked about my order, but the agent was so rude and she refused to provide any info. I told her the tracking number, but she started to yell at me and told that I bothered her and hung up on me.Please leave comments if you have the same situation as mine.

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Feb 13, 2016 12:34 pm EST

I tried to exchange online but they kept asking for cc info to charge for an addtl pair. I tried calling 4-5 times with an average hold time over 15-20 min each time...no answer.icalled at varioustimesofday.
I have alertedAmerican Express. Never had online experience like this... Will post on social, media as well.

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