Cracker Barrel

I went to Crackel barrel Sunday August 6. I purchased a grandma meal I believe. 2 pancakes, sausage, 1 bacon scrambled eggs. I purchased this meal for my 93-year-old mother. I wasn't going to complain at first, but food is expensive, and this meal was so bad. The bacon as well as the sausage was so hard and dry. the grits were terrible; however, she did eat 1 pancake. I went to the dollar store bought grits and made my mom the best grits ever, according to her.

I try my best not to complain but now food is expensive and the quality of it should be edible.

I went to the CB in Maumee, Oh. what made me go back there 2 weeks before I bought my mom dinner, the service was great, and she ate ALL her food and desert. However, there was a former Marine vet running the show that night Christine Swann, I asked her name because she was fantastic, I told her you must be a former Marine vet and a former sgt. I myself was in the in the service it was easy to recognize authority figures.

If I knew her schedule I would go every time she worked. The restrooms the floor the service was fantastic, my meal Sunday was really bad for a 93-year-old hell even for a 16-year-old.

Harriet Teague

[protected]@gmail.com

Made an online order for pickup at the Cracker Barrel, Maume, Ohio, for a pickup on Sunday, Mother's Day at 10am. On Saturday day before I called the store, spoke to a manager to confirm my paid order and pick up time. I arrived to Cracker Barrel Sunday morning at 0945am, at 1045 my order was still not ready, I was told that they don't fry chicken until 11oo daily, they could have told me that when I confirmed my order the day prior, at 1100 my meal was ready, but it was the wrong meal, I ordered Southern Friend Chicken and they gave me Home Style Chicken, the did apologize, but refused a refund, said I had to contact the Regional Office, by then I was really pissed. We will order from here again, Poor Customer Service