Aspen Dental

The office person submitted a loan application and didn't tell me until after I was seen in the exam room. I took a look at the paperwork and considered it an option. I came back for my next visit. I had already explained that I didn't want crowns, just fillings. The Dr. refused to give my fillings because I would not agree to the crowns. I suggested that the teeth be pulled if they were in such bad shape and the Dr. said, no, they do not need pulled. I came in the next day for my cleaning. I came out and the office person had paperwork for me. I was in a hurry to get back to work and signed. I assumed it was concerning my next visit in January for two wisdom teeth to be removed. I got home later and realized it was paperwork charging me $898.47. I was completely shocked! It was for the loan! I called and asked what was going on. I was told that part of the amount included the work I would be having done in January! Now how on earth can they charge me for services I have not yet received!? They don't know how much work will be required so I feel that this is completely unfair. I explained to them that they could cancel my future appointments and I needed a correction for the billing. I also asked for an itemized bill for the three appointments I had already had. I asked that it be emailed to me and the office person agreed to do this. I have not heard anything from them in over a week! I sent a message to this loan place explaining the situation so they know what's going on. I have every intention to pay what I actually owe, but no more! I have wonderful insurance and the services I have received are all 100% covered by them. Aspen Dental got me with the $130 for an electronic toothbrush and $44 for flouride rinse. I understand I will owe that on the bill. The rest of the $898 has not been corrected. I really don't know what else to do. I guess I could approach a lawyer with all of my information. I realize it probably wouldn't be a great idea financially. Thank you.

My daughter tiffany crutchfield had bottom teeth taken out in in april and got a bottom denture. The denture does not fit right and hasn't since she got them. The dentures have actually wore a hole in bottom front of mouth. She has severe infection from it. Even a knot on bottom of chin full of infection. They say they can't get her in until next week. This is horrible. She could die from this infection. If she goes to emergency room, is aspen going to pay for it? This is ridiculous. Something needs to be done now. These dentures have not fit since she got them. Aspent said she has to wait until november to replace them. Please do something now!