Aspen Dental reviews and complaints 2
View all 1638 complaintsAspen Dental - Charging more after agreed fee
Went to dentist at aspen dental in niles ohio because they said they give 20% off if you have no dental insurance. I had a infectected tooth and needed a cavity filled. They told me that the cost without insurance would be 267.00. They made me pay the bill up front. Now they sent me another bill for 190.00 because they said the insurance didnt pay anything on my bill. I no they didnt pay anything, because I told them up front, that I only had insurance for basic cleaning and check-up and xrays, nothing else. Thats 457.00 to pull one tooth and for 1 filling, which we agreed in advance would be 267.00 for the full cost. They told me they gave me a lower charge because my insurance company promised to pay some on the bill and changed their mind. You no that is an out right lie, no insrance company would ever say they would pay on the bill if it were not covered. Aspen even lied about the 20% off, they advertise all over the united states they give you 20% off and they didnt even offer it. They want to cheat me for as much as they could, most dentist charge 190.00 to pull atooth, they 253.00 with out any discount and a filling 204.00., even though we agreed up front the totla cost would 267.00 they tried to con me into 1, 500 to get my teeth cleaned, but told them no way, if I would have they would sent me another bill on top of that. People dentist all over america are ripping people off. I just started going hear, because I had to leave dental works in niles, who also ripped me off
Nice people — just the same as other dentist office, they all have crooked people working in billing trying to rip people off
Desired outcome: keep agreed fee of 267.00 and stop trying to add to bill
Aspen Dental - Partial denture
Begining 04/19/21 went to #6374 Niles Ohio to get a new upper partial! THey have given me printout of visits some of which reference additional written notes which somehow don't appear anywhere. States Anesthetic used not sure what for, also shows Caries excavated using high and slow speed etch prime and bonded cured, Trimmed and polished. Checked biteand flossed contacts. Have no idea what all this means not sure it was me. They were supposed to make a mold of the partial I required.
04/26/21 : shows HH reviewed Wax bite Prostetic PUD
Previous performed by Lea Van Kline Shivers
05/28/21 : Insert of PUD with no adjustments Home care instructions noted I don't understand what for. Now adj as needed
06/14/21 : adj upper Flexi anterior flange
07/12/21: Apparently made wrong never did fit correctly!
Needless to say they do not appear to know what they are doing waited for new partial and they received a lower which was not mine
Being bounced around for going on five months now and I am still without my partial at a cost of $1450. which is totally ridiculous for the service rendered. I would ast least like a partial refund as well as properly fitting partials'
Helga Timm
887 State Route 534 NW
Newton Falls, OH 44444
[protected]@masn.com
[protected]
Desired outcome: Partial refund as well as properly fitting partial
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