Chicken Express reviews and complaints 2
View all 404 complaintsChicken Express - Chicken wings ordered
On Nov 11 my family made three orders. My order specifically was hot wings. I went to explain that I was given popcorn chicken instead. The "manager" took the popcorn chicken and return chicken wings; not hot wings. Anyway, his professional ways were very poor. I had also told him I wanted a dip but he told me that would be $.50 more. The other thing was they didn't let me have a military discount. I have eaten at the restaurant in Moore, Ok many times without this problem.
Desired outcome: To let me have the right meal and not try to charge me extra for dips. I would like to be in a way to reimburse my military discount. The supervisor was obserd and needs to be replaced.
Chicken Express - Didn’t get all of my order
6/24/22 6:08 pm
I was in stall 5025 at the Moore ok store, 625 sw 119th st
I did not get all of my order. I was told if I ordered a combo meal w/o a drink, I could get two sides. I ordered 2 number 1 combos, one w fries and Ocra and the other w fries and fried pickles. One came w just fried pickles. Both combos did not come with gravy and one came with ranch which I did not order. I had to wait about 30 mins for my order after someone came to my car and took my payment. The food was cold. I very disappointed! I have eaten there several times and this is the first time this has happened.
My email is [protected]@aol.com please respond and let me know what will be done.
Thanks!
Desired outcome: Store manager talked to and a refund and or coupons . I’m sure I’m not the only one this has happened to.
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