Taco Bell reviews and complaints 2
View all 2472 complaintsTaco Bell - Customer service
I pulled up to the drive through and there are (8) cars in front of me and no one at the window so I wait for over 20 mins, people were pulling out of line and driving off! But I waited when I got to the speaker to order I asked for One chicken Chalupa supreme, and order of nachos which she replied chips and dip and I said no nacho’s chips with cheese on them. She said a platter and when I asked what that was she told me to pull up never did she ask me to check my screen
And she did not want to help me, I never eat at Taco Bell, this order was for my grandkids. So I
Not Familiar with the menu and she told me just drive up so when I get to the window I asked did she get the platter no chips and dip! And she said didn’t you read your screen? Which I didn’t I was so confused so as she was scolding me that I did not look at the screen for the 4th time I told her to just to add the platter and she said your order is already didn’t you listen to me and can’t you hear me why don’t you understand, so I asked can’t you just add a platter I would also pay for the chips and dip and she once again she said no your order is ready And I should have read my screen! She made me so angry I ask are you going to do it or not and she refused to serve me and I lost it I had now been Waiting for over 30 mins I did call her a [censored]ing [censored] after she threw my card back at me and told me to leave I should have not reacted the way I did, which was wrong!
If this is the kind of people you have working with a bad attitude especially here at Christmas when everyone is stressed, you need to rethink her employment
I have five grandchildren we go through fast food at least six times a week and I never had anybody treat me with such disrespect and scolding me as this girl did!
I asked her name and she said get out of here
I will never go to this Taco Bell at 47th and South Peoria, Tulsa, OK again!
12/20/22 around 6:50-7:00 young black girl!
My grand daughter recorded the conversation she works in customer service and was appalled!
I told her I was going to report her and she laughed at me and said go ahead nothing will happen
Desired outcome: Drove off after I was told to leave and she threw my card back at meWent to another Taco Bell at 51st and union and they were extremely nice and they didn’t scold me!
Taco Bell - customer service
Wanted to make two orders cus my son was paying for his own food and drive thru Cashier said they were not doin second orders and I asked why and she said we're just not. I asked to speak to manager and she said I'm repeating what my manager told me she's making your food right now so no she's basically goin to tell you the same thing. Cashier at night time is always rude and rushes you when your trying to order. I'm never goin back to that Taco Bell very rude service.
In drive thru they want fast service. That is why the do not do separate orders. If that is what the manager told her then you have to go inside for separate orders. GROW UP. Just because you were told "No" does not mean that the cashier was rude. OF course the cashier is going to rush your order. SHe is being timed. There are people behind you. The world does not revolve around you. I bet if someone like you held up the line and you were behind them you would be complaining about wait time. Trust me you won't be missed and I am sure that the other times that you claim she was "rude" to you was because you did not get your way.
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