Wawa

Ok. After taking about 10 min on your kiosk trying to decide what I wanted. I chose the beef brisket with horseradish sauce and spinach. I know it was a busy dinner time order, so it took some time to receive it. But I was watching the counter people make the food, I noticed a woman making my sandwich. Well at least I thought, turns out it was...but I noticed this huge roll and a center, and only the center, with barely any meat on it. I noticed right before another counter person making a sandwich for someone else and overheard him saying they were almost out of this meat...ok?
So I also notice no spinach either. I'm like ok, I hope this isn't my sandwich...well it was. I opened it up while still there and was appalled at what I saw. I wish I took a picture. It was the saddest most pathetic sandwich I ever saw. There was a swipe of horseradish sauce. Maybe about 2 nickels side by side round and same thickness of a nickel of meat in the center with 3 tiny leafs of spinach. I went right to the manager and complained. She was like that's what we put on it. I said no. That's what they put on it. That's is pathetic. I paid $5.65 for that. I wouldn't even feed that to a dog. No apology no nothing. So I said I want a refund. She said when I am ready I'll get u one. I said fine. So I stood there for a few min then she gave me the refund. Asked me if I wanted that sandwich because she was throwing it away. I said hell no. That belongs in the trash. You should be ashamed of yourself. You work for wawa. A well respected company. I had the pleasure of meeting a few members of the wawa team a few years ago.
I go there at least once a week for food and gas and air for my tires. I love wawa. I do. I do fundraisers from them.
This was so pathetic and sad. I would feed a starving person that. I'd be too embarrassed.
So that's why I am writing this to you.
I would of been ok if it was a coating that filled the entire roll and was some what thick on the roll. With some more horseradish and a little more spinach. But no. I got basically a $5.65 roll
I thought you should know about this also. Because I know as a business owner customers always come first
They are the ones who keep your store open. Without them, you wouldn't exist
I am a loyal customer. When I vacation or go on sporting outings, wawa is always more than a few stops!