Mr. Tire

Took my vehicle into the shop for a leak I spotted. Also noticed there was no heat. So no problem I took it in they said it was thermostat,etc . So paid bill. Within 2 weeks I'm having another problem vehicle over heating now they say it's a radiator hose. I go and pay that. Got it back after a week and drove it and there is still a leak. I'm so beyond frustrated and want to find some one to make this right. I'm getting to much of the go around.

We have owned our lexus for over three years now and have had the oil changes at many differnet locations including the lexus dealer and have paid between $50-65 per oil change. I had my wife run it down to the mr.tire in irwin this time who was advertising a $18 oil change (for most cars) which i realized ours would be more. Then she came home with bill for $102 and said the guy told her
he "fixed " her tire pressure monitor while he was at it and this was the reason for the extra charge. First of all the tpms system has been messed up in this car for over a year and comes back on no matter what (which it did on her way home from mr. tire) . secondly nobody asked her permission to do anything else besides change the oil. After looking at the bill they charged her $14 /quart of valvoline synpower which is easily priced online everywhere at $7/quart ++++ for the rest of the b.s. I've been in the automotive business for eighteen years and understand profiting from service but wow! The oil change is a gateway service typically not profited from in order to earn your business on more expensive repairs and services. Except for the case here where somebody saw a woman by herself and took advantage. Too bad she needs tires soon as they sure wont be purchased from this place.