Extra Space Storage reviews and complaints 1
View all 151 complaintsExtra Space Storage - very disturbing experience!
I would highly recommend staying away from this company. I had a disturbing experience with their Plymouth Meeting Location. They are an inflexible and insensitive company with little regard for their customers. The only think they seem to care about is collecting money. There are better storage facilities out there that will offer you much better customer service.
The complaint has been investigated and resolved to the customer’s satisfaction.
Latest Extra Space Storage Reviews
G13charletnewton Florence Ky location Rodent infestation/unfair billing practices and price inflation Jamal and customer service How this place scammed us and stole everything we hadGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
I storage at a smaller operation - not a big corporate - multi state type set up. The smaller companies seem to have a bit more professionalism and flexibility. The one I like is atlantic storage solutions in NJ. They have three or four locations and the one I am at has a great team of people, take care of the property and work with my ability to pay them. Not to mention they are about half the cost of the one you mentioned.