Aspen Dental

Its been a while since I have wore my teeth each time I go back tell them my complaints they do a little adjustment and expect it to be fixed. My top plate is made lopsided the one side dosen't go over my gum and everything I eat or drink washed the plate loose, when I told them this they said there is nothing they can do about it. Also I had implants for my bottom teeth full plate there is a big gap in the back that food just funnels through and have to take out all the time while eating again I was told that is the way they are suppose to be. I'm sorry but no that is not suppose to be. I spent over 8000 dollars for my teeth and I think they should be fixed right. I havent used my teeth in 6 months and am very dis appointed I will never recommend aspen dental

Thank you

Cynthia l parkhurst

I went in for a tooth ache and had full head of X-rays, quick exam by hygienist and quick exam from Dr. Carlucci. This is the Scranton, Pa office. I was told by Dr. Carlucci that I will need to be seen by an Endodontist because upper tooth which was my reason for coming looked like it needed a root canal, and lower 19 needed to be looked at. I also scheduled a cleaning and paid my bill, no problem. I went home and scheduled an appointment with the Endodontist that they recommended. I was seen by him 4 days later. His office did a CT full tooth scan and he found that the upper tooth needed to be extracted because of major bone loss and crack down middle, and bottom #19 needed the root canal to be refinished. I scheduled my appointment with the Endodontist for the refininishing, and called Aspen a dental to discuss what could be done with the upper tooth. I had already decided with the Endodontist that I would opt for a bridge. As it turned out Dr. Carlucci from Aspen dental disagreed with his diagnosis and wanted the CT to look over. I tried to get scheduled for the bottom tooth that the Endodontist refinished to be sealed and they refused to schedule me because they wanted to speak with the Endodontist first about the upper tooth. I finally spoke with the office manager Melissa who after berating me for not being patient with them and not letting her talk, scheduled me for the sealing of tooth #19 two weeks away. She said that she had nothing sooner available. I clearly understood that this was a matter of the dentist not wanting to do the work because she didn’t like the diagnosis from the Endodontist. It was different than her diagnosis and she didn’t seem interested in me being a patient any longer. I am very upset because I actually thought I was going to get good care there.