AmeriGas Propane reviews and complaints 1
View all 483 complaintsAmeriGas Propane - Delivery
On 12/15/2020 I purchased $400 of propane gas which was suppose to be delivered between 12/16 and 12/24/2020. It is now 1/8/2021 and I still don't have my gas. I have completely run out of gas over a week ago. I have been calling about my delivery since 12/24/20. Every time I call the customer rep tells me they will send my delivery to escalation unit which is suppose to come out within 24-48 hrs. I have received the same message 11 times and yet I still have no gas. Temperatures have been in the 20"s at night and the temperature inside my house has dropped to 45 degrees. I don't know what else to do.
Desired outcome: Delivery of gas and a credit since I had to go and purchase space heaters, kerosene heaters and order 3 meals( for 4 people) a day for the last week
Latest AmeriGas Propane Reviews
Worse company, you will regret going with them!!! Property damage done by amerigas No one is allowed to make their own decision because the company is too large Billing problem Payment not resolvedGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We are having the same problem, ordered 12/11 for delivery by 12/21, called at least six times, tried the email, no response as yet, did the chat yesterday when it worked. Told “tomorrow “, and expedited, still nothing. And we turned it off at two percent to avoid a safety issue .