Menu
For Business Write a review File a complaint
CB Casual Dining Cracker Barrel 1008 Trinity Cir, Washington, PA, 15301, US
Cracker Barrel company logo
Cracker Barrel
reviews & complaints
Cracker Barrel company logo

Cracker Barrel

1008 Trinity Cir, Washington, PA, 15301, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Category
Working hours
Mon
7:00 am - 9:00 pm
Tue
7:00 am - 9:00 pm
Wed
7:00 am - 9:00 pm
Thu
7:00 am - 9:00 pm
Fri
7:00 am - 10:00 pm
Sat
7:00 am - 10:00 pm
Sun
7:00 am - 9:00 pm
ComplaintsBoard
G
11:36 am EST
Verified customer This complaint was posted by a verified customer. Learn more

Cracker Barrel - Service

On 11-18-21 around 1:00 my wife and I stopped at the Crackel Barrel at Washington, PA (CB0441). for lunch.

We stopped for lunch there because all of our previous experiences with Cracker Barrel have been very positive.

However, when we were greeted, there were no smiles, eye contact or welcoming from the host and hostess. All conversation was between the two of them.

The waitress was very cool to us also and was slow in providing the condiments that were requested 2 times.

While the food was tasty, the food is only one part of customer satisfaction. Possibly the manager needs to monitor all of this a bit closer.

Desired outcome: MANAGER MONITORING EMPLOYEES' PERFORMANCE MORE CLOSELY

Read full review of Cracker Barrel
Hide full review

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.