Stop & Shop reviews and complaints 1
View all 377 complaintsStop & Shop - Complaint
I have been shopping at this location for many years. The customer service has been deteriorating for the last few years I understand having been through Covid. This store only has self check out! It is unacceptable, I am or was a customer who spends on average 300 to 400 dollars weekly here. I do not work for Stop&Shop do not feel someone should be checking out a large quantity of grocerys in the self check out lane is good business practice.. One if my items didn't scan and the clerk came over couldn't get it to scan she then told me I couldn't purchase the item then I needed to go get another one. The staff are rude and of zero help. Now your charging for your bags NO one wants to after a long work day have to go to the go to grocery store and made to feel like I'm an employee of your establishment. Sadly I will no longer be a Patron of your Store. This stores location has been failing miserably for far too long. Take a page from Market Basket I'd rather pay for gas and drive 40 minutes out of my way for a cleaner store with baggers at every register and police friendly cashiers ready to help.
Sincerely
Susan Robertson
[protected]@gmail.com
Latest Stop & Shop Reviews
online orders Nature’s promise baby wipes Nature's promise ribeye steak ADA customer service Bad attitudeGiving a Voice to Consumers
At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.
Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.
We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.
ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.
We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.
We have received your comment. Thank you!