Auntie Anne's

On 6/14/23 sometime after 2pm, I headed to the Northwoods mall. I am pregnant and I was craving a lemonade from Auntie Anne’s. As I approach the counter, there is a younger lady with her back to me putting pretzels in a cup. She turns around and looks at me but never acknowledges me. The older lady simply yells “it’s gonna be 10 min”. I wasn’t sure who she was speaking to as she never looked at me and I simply wanted a lemonade so I continued to wait. About 3 to 5 min later, the older woman yells again “it’s going to be 10 min” but this time she is looking at me. I said “ 10 min for a drink?” She then says very rudely “it’s still going to be 10 min because I have to do this first” referring to making pretzels. Of course that angered me as I will not be spending money at a place where they couldn’t spare 30 seconds to pour lemonade in a freakin cup! So I walk off to a photo booth. I then see that same rude woman walk past me and go pick up a bag from the smaller Anne’s. So she had time to walk all the way to another booth, but couldn’t pour lemonade in a cup? Really? I mean just pathetic. I know good help is hard to find these days but I rather have no help at all if that’s all you can put as your front line dealing with customers. As the saying goes, “one bad apple….”. I will not be supporting Auntie Anne’s again. Turning away a pregnant lady who just wanted a nice cold lemonade…