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Office Depot - Color Copies - Horrible store manager
Please know that the manager at your store located at 1812 Sam Rittenberg Blvd, Charleston, SC 29407 is an absolute jerk! I tried calling customer service twice to complain and have been disconnected twice.
I walked in at 5:30pm which is 30 minutes prior to closing time and the store manager behind the copy counter said the copy shop was closed. I told him I just wanted to drop off a file so they could print 1,000 color copies when they had the time. He had an attitude and said they were closed and I'd have to do it all online! I had stopped in the day prior to get pricing and those employees told me it wouldn't be a problem to drop off the file and it wouldn't take too, too long.
The manager and I got into a shouting match. This guy should not be in a managerial position. I went to Staples and printed my $500 order.
Desired outcome: I'd appreciate a corporate response and an apology.I'd also like for the color copies to be printed for the quoted price of $.51 per copy less 30%.
This complaint has been resolved automatically due to user's inactivity.
We ask that you include your incident #230924-003952 We forward to hearing from you.
Executive Customer Relations | Digital Care Support
6600 N Military Trail | Boca Raton, FL 33496
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