TruGreen reviews and complaints 2
View all 275 complaintsTruGreen - Services not performed yet billed
I received an email stating my lawn had been serviced. Typically there is a yard marker and notice of service posted on my door. There was still snow on the ground and no notice that they had been here. I immediately sent a return e-mail to them stating my concern. I heard nothing from them. Later I received an invoice in the mail and called a customer service number for Greenville SC and was transferred to some call center in the Caribbean I explained to the lady what had occurred. There was a language barrier and I wasn't convinced she understood and called the number again and had a different foreign lady. I told her the same thing and this time I told her I had no intention of paying and to cancel my service.
Desired outcome: Service cancelled
TruGreen - Neighbors trugreen service crew damaged my property
My neighbor has Trugreen service and the treatment that they provided over sprayed my property 6-10 feet. The are completely wiped out my Tall Fescue lawn along the adjoining property line. See attached photos taken today.
I have contacted Brian at the local branch in Greenville, SC and we discussed possible outcomes to make repairs. I have tried on several occasions to again contact him with no response.
I have tried to be pleasant regarding this matter and seek damage relief. My neighbors yard is centipede and over the years he tried to grow fescue as well. When Trugreen got his contract they came and tried to wipe out the fescue and in doing so sprayed into my yard damaging my newly seeded yard grass.
My address is:
William Dell
456 Rices Creek Road
Liberty, SC 29657
[protected]
My Neighbors name and address:
Brandon Vinson
446 Rices Creek Road
Liberty, SC 29657
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