Menu
For Business Write a review File a complaint
CB Tax Services Jackson Hewitt 3373 Highway 9 E, Little River, SC, 29566, US
Jackson Hewitt company logo
Jackson Hewitt
reviews & complaints
Jackson Hewitt company logo

Jackson Hewitt

3373 Highway 9 E, Little River, SC, 29566, US
Learn how the rating is calculated
1 complaint
File a complaint Write a review
Phone number
Category
Working hours
Mon
9:00 am - 6:00 pm
Tue
9:00 am - 6:00 pm
Wed
9:00 am - 6:00 pm
Thu
9:00 am - 6:00 pm
Fri
9:00 am - 6:00 pm
Sat
Closed
Sun
Closed
ComplaintsBoard
S
1:11 pm EST
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Jackson Hewitt - thown to the wolves and abandoned

I used jackson hewitt to prepare my taxes for 2009 and have been paying for it ever since. My mother passed away that year and left me a small cd (Certificate of deposit) so I was a little intimidated about using a 1040 ez so I went ahead and paid the $200.00 to have it "professionally" done at this location so there would be no mistakes. The cd was filed as an ira somehow and there are substancial penalties for early withdrawl... Etc. The irs has taken so much from me already for this by way of withholding returns since then and now here yet again in 2013 for crying out loud, by way of wage garnishment for the same problem. I went to the little river office and was extremely, rudely told that " we don't make mistakes! It's the irs who made the mistake not us, you need to call them!" is'nt that what I paid $200.00 for... Not to have to deal with the irs.
They absolutely refuse to do anything about it. Today feb. 12, 2013 I was told by that horrible, rude, obnoxious woman at that jackson hewitt office, that all she is willing to do is send a check to me for $49.00 to cover one of the late fees and that is it. The irs is after thousands and they want it now. I am being treated like some kind of criminal by the jackson hewitt office and the irs. The only thing I am guilty of is paying jackson hewitt $200.00 to prepare my taxes. Beware! Save your money because they do not stand by their work at all. Anyone know a good lawyer for this situation?
She even had the nerve to insinuate that this whole thing is my fault. Like I am some sort of tax professional.

Read full review of Jackson Hewitt and 1 comment
Resolved

The complaint has been investigated and resolved to the customer’s satisfaction.

Hide full review
1 comment
Add a comment
R
R
R.Fisher
Detroit, US
Feb 19, 2013 3:11 pm EST

Detroit, Mi. I had nothing but problems filing with Jackson Hewitt this year. There employees are poorly trained people. Tax business should always be DO IT RIGHT THE FIRST TIME! It took them three times and a delay in my return. I will NEVER tell anyone to get the Taxes done by them...

Giving a Voice to Consumers

We support genuine feedback

At ComplaintsBoard, we know how real consumer issues matter. Our platform is a special place for honest opinions, where people share their reviews openly and honestly, whether good or bad.

We are committed to authenticity

Our team checks each complaint or review thoroughly to confirm that each one comes from a real customer experience, keeping our platform trustworthy.

We prefer proof

We're totally cool with complaints, as long as you've got some evidence to back it up. Whether it's a photo, a detailed story, or documents, providing evidence makes your complaint more believable and helps others make smart choices.

We’re all about conversations

ComplaintsBoard is more than just a place to share complaints; it's a community where we talk things out fairly. We welcome reviews that not only point out problems but also mention any positive experiences, giving a balanced view.

We are open to everyone

We're dedicated to providing a fair and unbiased platform for all complaints. Every complaint is important to us, no matter what it's about, ensuring your concerns are heard and respected.