Cracker Barrel reviews and complaints 2
View all 493 complaintsCracker Barrel - gift card
I recieved two gift cards. Went to use it in Orangeburg, SC. First gift card was fine. The second one the cashier said was not active. Asked what I could do. She said to call customer service. After hours, so I couldn't talk to anyone. Their retail manager wasn't in. So I have been contacting Cracker Barrel through email for two weeks now. No reply to messages I have left for customer service and my emails have not been returned either. Why is it you can't talk to a live customer service person? I need answers about the gift card.
Claimed loss: $25.00
Desired outcome: another gift card for $25.00 plus I should be reimbursed for my troubles.
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Cracker Barrel - Service was awful, as well as the cold food.
9/7/19 at 6:45 1828650 Breonna F
We were there with our family, placed order and food came out cold and the chicken dinner that my daughter orded had a smell. Spoke to our waitress,
but she never came back with the manager or anything. So she didn't eat that chicken she just ate everthing else. I even explainned to the lady that was cashing us out. She acted like she was not concerned with our issues of the poor service and cold food, that also had a smell. Will not be coming back to this place! Mellissa Poole [protected] I have a copay of my ticket.
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